Policies

Cancellation Policy – We understand emergencies do arise; however, our day is based on pre-scheduled appointments making both your time and ours valuable. Repeat offenses of non-emergency cancellations less than 24 hours or not showing for an appointment may result in the following: 1) a credit card number to be put on the client’s file with a payment for half the service missed or 2) any future appointments will need to be made with a deposit of half the service scheduled.

Late Arrival Policy – Any guest 10 minutes or later from the time of the appointment may be asked to reschedule or receive a reduced service at regular cost

Children’s Policy – Due to the chemicals we work with and the hot or sharp tools, we ask any child under the age of 12 to not attend with you unless receiving a service.

Cell Phone Policy – We ask that all electronics to be turned to silent mode. Please limit phone calls to emergencies only and to utilize earphones/earbuds so not to interfere with hour service or another guests.